Wednesday, 20 September 2017

Error occurs when you install Microsoft Dynamics CRM App Server on a domain whose NetBIOS domain name contains a period (.)

Error | Installer complete: OrganizationCreator - Error encountered

Error | Exception occured during Microsoft.CRM.Tools.Admin.OrganizationCreator : Action Microsoft.crm.tools.Admin.provisionBusinessAction Failed.
Inner exception:
The domain logon for this user is invalid: (Domain\username).
Select another domain logon and try again.
At Microsoft.CRM.Authentication.UserManagementFactory.ValidateActiveDirectoryUser…

Error occurs when you install Microsoft Dynamics CRM App Server on a domain whose NetBIOS domain name contains a period (.)

Resolution : 

  1. Open Registry Editor.
  2. Browse to the following location: HKLM\Software\Microsoft
  3. Create the MSCRM registry key if it does not already exist.
  4. Browse to the following location: HKLM\Software\Microsoft\MSCRM
  5. Create a new DWORD type registry value, and then name the registry value VerifyDomainName.
  6. Set the datavalue of the VerifyDomainName value to 1
Restart the CRM app server and then try to re import.



Wednesday, 10 May 2017

Dynamics 365 (Online CRM) & Exchange online - Unable to track emails in Queue (Server side Synchronization)

In Case if CRM queues did not receive incoming (Track) emails from INTERNAL users and able to track outside users sent emails   without any problem.


1)     Navigate to SETTINGS –> ADMINISTRATION –>SYSTEM SETTINGS –> EMAIL, the box “Track emails
Sent between Dynamics 365 users as two activities” must be CHECKED
2)     Use the OrgDBOrgSettings tool and install it as a solution where it is called “OrganizationSettingsEditor”.
                                 
3)      After opening, look for the value DoNotIgnoreInternalEmailToQueues. The default is FALSE.  That must be changed to TRUE as the bottom text explains.
        As show in below screen shot…